Reference

Open our Privacy Policy for India

This privacy policy tells you what we collect when you open an account, how we use cookies and device data, and when we may share records under local…

Account dataCookiesLocal lawAccess requests
wazirwin Open our Privacy Policy for India
CONTACT PATHS

Switch to privacy contacts

If you want to ask how we use data, the fastest route is the privacy email tied to your account.

Email us Send your privacy request from the email linked to your account, and we can match it to the right record, check the scope of the request and reply with the next step.
Use the form Use the in-account form to ask about access, correction, deletion or a copy of the data we hold, where local law allows those actions and the file can be identified.
Support desk If your request needs extra checks, the support desk can route it to the right team and tell you what identity proof or account detail we need next.
CARE CONTROLS

Browse our data care steps

We collect only the records needed to run your account, confirm transactions and meet legal duties.

Data capture

We collect account details, login records, device markers and payment references only as needed to operate the account, reduce abuse and meet legal duties tied to your use of the service.

Cookie use

Cookies and similar tools help us remember your session, keep your language choice, measure page load issues and detect unusual access. You can clear them in your browser, though parts of the site may need a fresh sign-in.

Account safety

We use password checks, session time-outs and device alerts to reduce unwanted access. If we see a login from a new device, we may ask for extra confirmation before the session continues.

Retention window

We keep records only for as long as we need them for account support, dispute handling, payment reconciliation and legal duties. After that, the records are removed or anonymised through our internal process.

Request path

Use the privacy email or in-account form to ask what data we hold, why we hold it and who can see it. We answer from the address tied to the account whenever possible.

Change requests

If local law gives you the right to correct or erase parts of your record, send the request with enough detail for us to identify the file. We may keep some logs when we must do so.

Open common privacy questions

These answers explain what we collect, why cookies appear, how to ask for access and what happens if local law limits a change. We keep the replies short so you can find the right contact path fast, whether you are checking account data, payment references or retention timing. If your case needs proof, we will tell you what to send.

We usually keep the details you enter, the email or phone number you use, login logs, device markers and payment references. That lets us confirm your account, handle support requests and meet legal duties tied to the file.

Cookies help us keep the session active, remember language choices, spot unusual access and improve page loading. You can clear them in your browser, but parts of the site may ask you to sign in again.

Yes. Send the request through the privacy email or in-account form, and we will check it against the record we hold. Where local law allows, we can share access, correction or deletion steps.

We keep records only for as long as they are needed for support, dispute handling, payment checks and legal duties. After that period, the data is removed or anonymised through our internal process.

Payment references may stay with the account so we can match deposits, refunds or failed transfers and answer future queries. We use them only for the purpose linked to the transaction.

If a request cannot be completed in full, we will tell you why and explain the part we can handle. Some records may still be kept when a duty requires us to do so.